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Terms and Conditions
Effective Date: 20 October 2025
Last Updated: 20 October 2025
Welcome to DiGiGraphics.in (referred to as “we,” “us,” “our,” or “the Company”).
By visiting or purchasing from chitrokatha.digigraphics.in or any related subdomain (“Website”), you agree to be bound by the following Terms and Conditions.
Please read this document carefully before using our website, products, or services.
If you do not agree to these terms, you must not use this website or our services.
🧾 1. Introduction
DiGiGraphics.in is a digital creative platform offering editable templates, design assets, and other downloadable content.
All our products are digital goods, meaning no physical delivery will occur.
By using our website, you confirm that:
🖥️ 2. Use of the Website
You agree to use the website only for lawful purposes. You must not:
Copy, reproduce, resell, or redistribute our digital designs without authorization.
Attempt to hack, disable, or disrupt any website functionality or server.
Upload or transmit harmful, offensive, or illegal content.
Misrepresent your identity or provide false information.
Violation of these terms may result in legal action and permanent suspension of your account.
🎨 3. Product Description and Licensing
All digital designs, templates, and graphics sold on DiGiGraphics.in are the intellectual property of DiGiGraphics Creative Solutions.
(a) Personal & Commercial Use
You may use purchased design files for:
Personal use (social media, printing, branding).
Commercial use (for your own business or clients).
(b) Prohibited Uses
You cannot:
Resell, share, distribute, or re-upload our files on any marketplace or platform.
Claim our designs as your own creation.
Use our designs for illegal, defamatory, or harmful content.
Violation of these conditions may lead to license revocation and legal action.
💳 4. Payment Terms
We use trusted and RBI-compliant payment gateways such as Razorpay, Paytm, or Stripe to process all online transactions.
All transactions are encrypted and secure using SSL and PCI-DSS standards.
We do not store or collect your credit card or banking information.
Payments must be made in full before access to digital files is granted.
Once a payment is confirmed, you’ll receive an email confirmation or instant download access.
In case of payment failure, please contact our support team at support@digigraphics.in.
🔁 5. Cancellation, Refund & Return Policy
All sales of digital goods are final.
However, refunds are considered under specific conditions such as:
For complete details, refer to our Cancellation & Return Policy.
🔒 6. Privacy & Data Protection
Your privacy is extremely important to us.
We collect and process minimal personal data (such as name, email, and contact information) solely to deliver your products and provide support.
All data is protected under the Information Technology Act, 2000 and our Privacy Policy.
We do not sell or share your personal information with third parties, except as required by law or payment processing partners.
🧑💼 7. Account Registration
Some features may require you to create an account.
You are responsible for:
Maintaining the confidentiality of your credentials.
Ensuring that the information provided is accurate and up-to-date.
All activities that occur under your account.
We reserve the right to suspend or terminate any account found in violation of these terms.
📦 8. Delivery of Digital Products
All products are delivered digitally through:
If you face issues accessing or downloading your files, contact our support within 48 hours at support@digigraphics.in.
⚠️ 9. Disclaimer of Warranties
All products and services are provided “as is” and “as available.”
We make no warranties, express or implied, about:
Compatibility with your specific software or hardware
The accuracy or reliability of any design
That your use of our website will be uninterrupted or error-free
We do not guarantee that downloaded files will meet every user’s specific requirement.
⚖️ 10. Limitation of Liability
Under no circumstance shall DiGiGraphics.in or its team be liable for:
Any indirect, incidental, or consequential damages arising from the use of our services.
Loss of data, revenue, or profit due to website usage or download issues.
Our total liability shall not exceed the amount paid for the product.
📢 11. Communication Policy
By using our website or making a purchase, you agree to receive:
Transactional emails (order confirmation, download links, etc.)
Occasional updates or newsletters (you can unsubscribe anytime)
🧾 12. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
In case of disputes, jurisdiction shall lie exclusively with the courts of Kolkata, West Bengal, India.
📝 13. Policy Updates
We may update these Terms & Conditions occasionally to reflect business or legal changes.
Any updates will be posted on this page with the revised “Last Updated” date.
Your continued use of our website after changes means you accept the new terms.
📬 14. Contact Information
DiGiGraphics Creative Solutions
Website: www.digigraphics.in
Email: support@digigraphics.in
Phone: +91 9832161320
Business Hours: Monday – Saturday, 10:00 AM to 7:00 PM IST
✅ Compliance Note:
This Terms & Conditions page complies with:
Consumer Protection (E-Commerce) Rules, 2020 (India)
Information Technology Act, 2000
RBI & Payment Gateway Data Security Guidelines (PCI-DSS)
Digital Goods Licensing and Copyright Laws
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