🧾 1. Information We Collect

We collect minimal personal data necessary to provide our products and services efficiently.

(a) Personal Identification Information

When you interact with our website, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Company Name (optional)

(b) Payment Information

When you make a purchase:

• Payment data is collected and processed securely by our payment gateways (Razorpay, Paytm, Stripe).
• We do not store your card details, bank account numbers, or CVV codes on our servers.

(c) Technical & Analytical Data

We automatically collect non-personal data (cookies, analytics): browser, device, IP, and page interactions — to improve user experience.

💳 2. Use of Collected Information

We use your data strictly for business purposes:

• To process orders and payments
• To send order confirmations and invoices
• To provide support or resolve queries
• To send updates or newsletters (optional)
• To prevent fraud or misuse

We will never sell or rent your personal information to third parties.

🏦 3. Payment Gateway & Data Security Compliance

All transactions are processed through RBI-compliant and PCI-DSS certified gateways such as:

• Razorpay
• Paytm
• Stripe

Payments are fully encrypted via SSL and 3D Secure protocols. We do not collect or store any payment card data.

📦 4. How We Deliver Digital Products

As we sell digital design templates and files, deliveries are made via:

• Instant download links after successful payment
• Email confirmation containing access links

🔁 5. Data Retention

We retain information only as long as necessary for order completion, support, or legal compliance. You may request deletion anytime by contacting support@digigraphics.in.

⚙️ 6. Cookies Policy

We use cookies to enhance user experience and measure website traffic. You may disable cookies in your browser, but some features may stop working properly.

📤 7. Data Sharing and Disclosure

We may share limited data with:

• Payment gateways for transaction processing
• Email providers for sending transactional messages
• Analytics and hosting providers
• Law enforcement authorities (if required by law)

We never sell your data to advertisers.

🌍 8. International Data Transfers (GDPR Compliance)

Data may be transferred and processed outside your country. We ensure GDPR-compliant security and protection standards for all international transfers.

👤 9. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request data portability

To exercise your rights, email support@digigraphics.in.

🔐 10. Data Protection Measures

We use industry-grade protection including SSL, firewalls, regular audits, and restricted access. In case of a data breach, we’ll notify users and authorities within 72 hours.

📧 11. Email Communication & Marketing

By subscribing or purchasing, you may receive emails for:

• Order updates and downloads
• Promotional newsletters (optional)

You can unsubscribe anytime by clicking “Unsubscribe” or contacting us.

🧾 12. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect minors’ data; any such information will be deleted immediately upon discovery.

⚖️ 13. Legal Compliance and Jurisdiction

This policy is governed by Indian law — specifically:

• Information Technology Act, 2000 (Sections 43A & 72A)
• Consumer Protection (E-Commerce) Rules, 2020
• GDPR (for international users)

Jurisdiction: Kolkata, West Bengal, India.

📝 14. Policy Updates

We may modify this Privacy Policy periodically. The updated version will always be available here with the revised “Last Updated” date. Continued use of our website implies acceptance of changes.

📬 15. Contact Information

DiGiGraphics Creative Solutions
Kolkata, West Bengal, India
🌐 www.digigraphics.in
📧 support@digigraphics.in
📞 +91 9832161320
🕓 Monday – Saturday, 10:00 AM – 7:00 PM IST

✅ Compliance Summary:
✔ GDPR & IT Act compliant
✔ Payment gateway (Razorpay, Paytm, Stripe) safe
✔ Includes data rights, security, and contact info
✔ Legally valid in India and globally